expectation getting a professional service from us and we're really
serious to provide you a very creative and quality services and
we can guarantee for our work.
you order a website in a package then hosting & domain control
panel credential will be not shared nor shifted to other service
provider because it comes free with the website design package,
If you needed the credential login details you have to purchase
it seprately at the time of ordering the package or later have
to pay the charges as applicable and once your website credential
is shared to you or shifted to other service provider then our
responsibility ceases even if website stop working or arises any
errors in future and support will be unavailable.
Logo Design : Anytime you can request all work stopped before
your first round of revisions and your amount will be refunded
within working 07 days to your bank account or directly from the
payment gateway from where you have paid the amount as per our
processing fee 20% will be charged of the package amount, and
if you make any revision on a created design or have taken a discount
or purchased in a combo package or made a part payment or signup
in any sale during the discount or festive offers then refund
policy does not apply and no amount will be refunded.
Refundable : Money Back Guarantee policy does not apply to services
such such as : Domain Registration, Dedicated IP, Dedicated SSL
Certificate, Dedicated Servers, Web Design, Printing, Presentation
Design, Content Writing, Bulk SMS, Online Advertising, Online
Marketing, Social Media Services, Video Editing/Making, Graphic
Design, Digital Purchase, or ThirdParty Services/Products that
we purchase on behalf of customer.
Limitations : The
design we make for our client is unqiue so you should not remove/edit
the credits "Designed by iMedia Solutions" and you will
be required a written permission in details if you want to change
or modify your design by third party or If you want the exclusive
rights of the design, You should ask us before you order &
we will quote you the price that gives you the exclusive rights
and we presume that you should have knowledge the service you
are ordering because after ordering we cannot cancel the order
and no refund will be available.
Hosting : We offer unconditional money back guarantee on our hosting
services. If you are not completely satisfied with our services
within the first 07 days of usage you will be given a full refund.
but if you are a hosting account subscriber then this is to note
that if server, email, ssl price increases by our service providers
then we can bill you more anytime as applicable.
names : Registered through our services can not be cancelled,
however arrangements can be made to transfer the domain name to
your new service provider. Therefore, the registration service
fees are non-refundable & shifting processing fees will be
you are looking for refund then do not communicate via phone call,
text messsage, whatsapp or any messaging app and you should email
us in details with project name, company name, concern person,
bank account details, amount paid date so we can verify the details
to refund your amount.
We value your trust in our company, and we will do our best to
meet your expectations and look forward to continue to give you
the kind of service you deserve.